SpiderTech Inc. and its affiliates (“SpiderTech”, “we”, “us”, “ours”) is committed to providing our visitors with websites that maintains high standards of confidentiality and protection of the information that has been provided to us.
PERSONAL INFORMATION DEFINED
For the purposes of this Policy, the term “Personal Information” means any information that is defined to be ‘Personal Information’ under applicable privacy laws. This typically includes information about an identified individual, or information of an individual whose identity may be inferred or determined from the information, such as name, address, birth date, gender, marital status, financial information etc. Keep in mind that if you identify yourself as an employee of an organization, your business contact information would not be considered personal information.
COLLECTION OF PERSONAL INFORMATION
In general, we may collect personal information from visitors to our website if they (1) sign up to receive newsletters; (2) contact us (including our Webmaster, customer service representatives, or other employees); (3) complete a registration form, survey, or poll; (4) participate in a sweepstakes or contest; (5) make product or service inquiries; or (6) purchase products.
In certain parts of this website where we require that you provide us with personal information such as credit card information, we will protect the security of your personal information during transmission by using industry standard encryption technology. We do, however, discourage you from sending any sensitive personal information (that is, credit card information) via regular email and limit such disclosure to the secure area within the website where it may be specifically requested.
We may combine visitors' personal information with information that we collect from other online and offline sources. This information may include, for example: (1) information we receive from visitors when they call us, redeem coupons or complete our surveys or other forms; (2) information visitors submit to us at our retail locations or special events; and (3) updated contact and other information about our visitors that we may receive from third parties.
OPTION TO “OPT-OUT”
In certain circumstances, it is completely optional for you to provide your personal information, and, in other circumstances, such as in order to complete your purchase, such information must be provided. If you choose not to provide your personal information, SpiderTech will advise you if a service cannot be performed without such information.
NON PERSONAL INFORMATION
Visitors to our website are always free to decline cookies, but in doing so, they may not be able to use certain features on our website. The "Help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform users when they receive a new cookie, and how to erase cookies from their hard drives.
We may also use Web beacons to track information about visitors after they leave the website, to access cookies, to count page visits, as part of our e-mail campaigns, and to otherwise facilitate visitors' online experience. In addition, we may contract with third parties that place cookies, Web beacons, or other tools on our site to assist us in collecting non-personal information about our visitors.
We may combine the non-personal information that we collect with the personal information that we collect about our visitors.
SHARING OF INFORMATION
The information that you provide to us will only be used by SpiderTech and its affiliated companies and business partners. It will assist us in providing products and services to you that will benefit you as a valued customer. Exceptions may include disclosing information to third parties assisting us in servicing and processing your credit account, to verify creditworthiness or to assist you in answering an inquiry. We may also disclose information to third party companies that perform marketing services on our behalf. In any event, we are responsible for the protection of your personal information in our possession. Any information we may transfer to a third party as noted above remains our responsibility and, as such, we contractually require any third party organization to protect the personal information disclosed to them in a manner consistent with our own internal privacy practices, or as required by law. Under limited circumstances, we may also be required to disclose personal information to comply with the law.
ACCESS TO YOUR PERSONAL INFORMATION
At your request, we will let you know what personal information we have in our possession about you, what it is being used for, and to whom it has been disclosed. We will also provide you with access to your personal information that is in our possession, however, some exceptions may apply. We will respond to your inquiry within thirty (30) days. There may be reasonable costs associated with your request. Please direct your request to the Privacy Officer as noted below.
CORRECTING OR UPDATING PERSONAL INFORMATION
SpiderTech will keep the personal information in its possession accurate, complete, current and relevant, based on the most recent information available to us. If you have provided information about yourself, in order to receive emails or product mailings, and would like to modify your information, please contact one of our Customer Service Representatives by calling 416-490-4000 or by mail to Customer Service, SpiderTech Inc., 115 Ridgetop Road, Toronto, Ontario M1P 4W9.
RETENTION OF PERSONAL INFORMATION
SpiderTech will retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws. SpiderTech destroys in a secure manner personal information it does not need to keep in a secure manner.
We maintain physical, electronic, and procedural safeguards to protect the personal information you provide to us.
THIRD PARTY LINKS
Even though our websites may include links to other websites, outside of SpiderTech, we are not responsible for the content, links or privacy practices of those sites.
By visiting our website you are agreeing to our Policy as outlined above. SpiderTech reserves the right to change this Policy from time to time and will provide notice of any significant changes on this website. Any questions or concerns that you may have about this Policy may be directed to SpiderTech using the following contact information:
115 Ridgetop Road
Canada M1P 4W9
Attention: Chief Privacy Officer
Phone: 1 (416) 490 4000
Fax: 1 (416) 490 4001
Effective Date: May 22, 2013
Terms & Conditions
The following are terms of a legal agreement between you (“User”) and SpiderTech Inc. By accessing, browsing and/or using this site (“Site”), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, you cannot use this Site.
These terms and conditions are subject to change without prior written notice at any time, in SpiderTech’s sole discretion.
The content provided on this Site is protected by law, including, but not limited to, United States and Canadian copyright and trade-mark laws and international treaties. User may download content only for personal use for non-commercial purposes but no modification or further reproduction of the content is permitted. The content may otherwise not be copied or used in any way.
This Site is controlled and operated by SpiderTech Inc. from its offices within Canada. SpiderTech Inc. makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. If you choose to access this Site from other locations, you do so on your own initiative and are responsible for compliance with your applicable local laws.
SpiderTech Inc. uses reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. ALL INFORMATION ON THIS WEB SITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SPIDERTECH ASSUMES NO LIABILITY FOR ANY INJURY, LOSS, DAMAGE, OR EXPENSE FROM YOUR USE OF THIS SITE OR ANY ERRORS OR OMISSIONS IN THE INFORMATION PROVIDED, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE.
UNDER NO CIRCUMSTANCES SHALL SPIDERTECH INC. BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWSOEVER ARISING, INCLUDING WITHOUT LIMITATION ANY LOST PROFIT OR INTANGIBLE LOSSES THAT RESULT FROM THE USE OF OR INABILITY TO USE THE SITE.
Links to third parties’ web sites may appear on SpiderTech’s Site as a convenience to you. Such links may allow you to leave the Site. The linked sites are not under SpiderTech’s control and SpiderTech Inc. is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to such sites. SpiderTech Inc. does not endorse the sites or their use or contents, and shall not be liable for damages or injuries arising from that content.
If you purchase any SpiderTech product through the Site, you acknowledge that you have read and agree to be bound by the Terms and Conditions of Sale, available at www.nucapmedical.com.
Terms and Conditions of Sale
This Agreement contains the terms and conditions that apply to your purchase from SpiderTech Inc. by you (“Customer”) of any products (“Products”) made available for sale by SpiderTech Inc., whether through SpiderTech’s website or through other media. By accepting delivery of the Products, Customer agrees to be bound by and accepts these terms and conditions.
THESE TERMS AND CONDITIONS APPLY UNLESS THE CUSTOMER HAS SIGNED A SEPARATE PURCHASE AGREEMENT WITH SPIDERTECH, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN.
These terms and conditions are subject to change without prior written notice at any time, in SpiderTech’s sole discretion.
All Products being sold are intended for use by professional health practitioners only. Products must be used by qualified and trained individuals. When purchasing Products, the Customer acknowledges that there may be health or safety issues associated with their use. The Customer represents and warrants SpiderTech Inc. that the Customer is fully aware and knowledgeable about (I) the health and safety implications associated with the use of Products purchased; and (II) the need to adequately warn of health and safety implications associated with Products to Customer’s patients or other third parties to whom the Customer provides the Products. The Customer shall use the Product only as directed in the documentation and on the packaging of the Product, and in accordance with any applicable terms and conditions of use. SPIDERTECH INC. ASSUMES NO LIABILITY FOR ANY INJURY, LOSS, DAMAGE, OR EXPENSE FROM USE OR MISUSE OF PRODUCTS, WHETHER ARISING IN CONTRACT, TORT, OR OTHERWISE.
WRITTEN REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS ON PARTICULAR PRODUCTS MAY ACCOMPANY DELIVERY OF THOSE PRODUCTS. OTHER THAN THOSE WRITTEN REPRESENTATIONS, WARRANTIES AND/OR CONDITIONS, SPIDERTECH INC. DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS ON THE PRODUCTS, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SPIDERTECH INC. OR ANY OF ITS OFFICERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER IN CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LOST PROFITS. IN CONSIDERATION OF THE SALE OF PRODUCTS TO CUSTOMER, THE CUSTOMER AGREES TO INDEMNIFY AND HOLD SPIDERTECH INC., OR ANY OF ITS OFFICERS, EMPLOYEES, AGENTS, OR REPRESENTATIVES HARMLESS FROM ANY AND ALL CLAIMS, EXPENSES, LOSSES AND LIABILITY OF ANY NATURE WHATSOEVER ARISING OUT OF CUSTOMER’S USE OR DISTRIBUTION OF PRODUCT, WHETHER USED ALONE OR IN COMBINATION WITH ANY OTHER PRODUCT, WHERE SUCH USE IS NOT SPECIFICALLY SET OUT AS PROPER IN THE DOCUMENTATION ACOMPANYING THE PRODUCT.
SpiderTech’s failure to exercise or enforce any right or provision of these Terms and Conditions of Sale shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions of Sale is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions of Sale remain in full force and effect.These Terms and Conditions of Sale and any sales of Products thereunder shall be deemed to have been made in the province of Ontario and shall be construed and interpreted according to the laws of the province of Ontario and the applicable laws of Canada. The parties hereby agree to the non-exclusive jurisdiction of the Courts of the province of Ontario, excluding any principles of conflicts of law.
SpiderTech Inc. reserves the right to change, alter, and/or modify at anytime any of their SpiderTech products without prior notice and/or approval. Products may not be exactly as shown on the website.
Terms for International Shoppers
Please note SpiderTech™ is a Canadian company.
The recipient of the submitted order will be responsible for any import duties and taxes charged by the recipient’s country. The recipient will also be responsible for transaction fees that may be applied by the recipient’s credit card. International transaction fees may occur if the recipient’s credit card company does not handle international transactions. By submitting your order, you have agreed to our Terms and Conditions.