FAQ – Spidertech

FAQ's

Products

Below are the most common questions about our tape.

What is kinesiology tape?

Kinesiology tape is an elastic therapeutic tape made from high-quality cotton with a medical-grade adhesive. It supports muscles and joints, alleviates pain, and reduces inflammation while allowing full range of motion. The tape lifts the skin slightly to improve blood flow and lymphatic drainage, enhancing the body's natural healing process. It can be worn for several days, even during bathing and exercise.

What is the difference between Spidertech and other kinesiology tapes?

Spidertech stands out with our scientifically-backed, pre-cut kinesiology tape shapes, designed by top recovery experts and rigorously third-party tested. Our technology ensures consistency, and superior results, making Spidertech the preferred choice for medical professionals, sports teams, and the Canadian armed forces.

How does Spidertech work?

When applied correctly, Spidertech gently lifts the skin, creating space between the skin and underlying tissues. This helps to reduce pressure and inflammation, improve blood circulation, and promote healing. Additionally, the tape provides proprioceptive feedback, which can enhance body awareness and movement patterns.

What is the tape made of?

Kinesiology tape is made of a cotton-elastic material with a 100% polyacrylic adhesive. Spidertech tapes are drug-free and latex-free.

Is this safe for my skin?

Spidertech is crafted with a rigorously tested medical-grade poly-acrylic adhesive, ensuring both safety and efficacy. For those with sensitive skin or known adhesive allergies, we recommend our gentle tapes, which feature a gel-like adhesive that is softer on the skin. We advise testing a small piece of tape on your skin before full use. If any irritation occurs, please remove the tape immediately.

What is the difference between the regular tape and the gentle tape?

The gentle tape uses softer cotton and a water-based, gel-like adhesive that is softer on the skin. It provides 1-2 days less wear time and is a weaker adhesive.

Does the gentle version work as well as the standard version?

Yes, it works the same, but the gentle adhesive won't stay on as long as the standard adhesive. While wearing, it provides the same therapeutic benefits.

How do you remove tape?

When it’s time to remove, pull the skin under the tape tight and slowly roll the tape off in the direction of hair growth.

Make removal even easier by applying oil to the tape. Using any body oil, soak the tape for approx. 10-15 mins and then proceed to roll the tape off your skin.

How long does the tape last?

Tape longevity varies due to several factors, but typically, each application lasts 3 days.

Can the applications be re-used?

Spidertech applications are designed for one-time use and cannot be reapplied after they have been removed. Each application is designed to be worn continuously for multiple days through sleeping, showering, exercising and all of your daily activities.

Orders

Below are some of are common questions about orders

How long will it take to get my order?

Our team processes and ships orders within 1 business day. Shipping times vary depending on your location. For the most accurate shipping estimates, please enter your shipping address on the checkout page to calculate your estimated delivery date based on current UPS volumes.

Do you ship to PO boxes?

Yes, we ship to PO boxes. However, we cannot guarantee delivery timelines as USPS shipping times vary. We recommend providing a physical address for more accurate shipping times.

What if the tape doesn’t work?

We offer a 100% money back guarantee. If you are not happy with your order, contact our customer service team at info@spidertech.com.

How do I exchange or return my order?

For exchanges or returns, email us at info@spidertech.com with your order number and the reason for the exchange/return, and we will assist you with the process.

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